Your Information
Privacy Policy
Effective September 18, 2026
Premier Heating & Air ("we," "us") respects your privacy. This policy explains what information we collect through this website, how we use it, and the choices you have.
Information We Collect
- Information you give us. When you request service or a quote, we collect your name, phone number, email address, and any details you share about your request. We also keep what you tell us when you call or email.
- Information collected automatically. Like most websites, our hosting provider receives basic technical information when you visit, such as your IP address, browser type, and the pages you view. It is used to deliver the site and protect it from abuse.
- Cookies. This website does not use advertising or analytics cookies. Our hosting provider may set a strictly necessary cookie to protect the site from malicious traffic.
How We Use Your Information
- To respond to your request and schedule service
- To perform the work, follow up, and register equipment warranties on your behalf
- To keep records of our work and meet permitting, legal, and tax requirements
- To keep this website secure and working
How We Share Your Information
We do not sell your personal information or share it for targeted advertising. We share it only:
- With service providers that help us run our business, such as our website host and email provider, and only for that purpose
- With equipment manufacturers, when we register a warranty for you
- With local building departments, when your job requires a permit
- When required by law, or to protect our rights, our customers, or the public
- As part of a sale or merger of our business, with this policy continuing to apply
Links to Other Websites
Our website links to our Instagram and Google Business Profile pages. Those sites have their own privacy policies, and we are not responsible for how they handle your information.
How Long We Keep Information
We keep request and service records as long as needed to provide service, honor warranties, and meet legal and tax requirements, then delete or securely dispose of them.
How We Protect Information
We use reasonable safeguards to protect the information you share with us. No website or storage system is completely secure, so we cannot guarantee absolute security.
Your Choices
You can ask us to show you, correct, or delete the personal information we hold about you, or to stop contacting you, by calling or emailing us. We will not treat you differently for making a request. We may need to keep some records where the law requires it.
California residents can ask whether we share personal information with third parties for their direct marketing purposes (California Civil Code Section 1798.83). We do not.
Do Not Track
Some browsers send a "Do Not Track" or Global Privacy Control signal. We do not track visitors over time or across other websites, and we do not allow third parties to do so on our site, so there is no tracking for these signals to turn off.
Children's Privacy
This website is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has sent us information, contact us and we will delete it.
Changes to This Policy
We may update this policy from time to time. The effective date above shows when it last changed, and any changes take effect when posted here.
Contact Us
Questions or requests about your information can go to:
Premier Heating & Air1883 E Washington Blvd, Pasadena, CA 91104
(626) 791-0001
PremierHvacinc@gmail.com